We’ve recently incorporated Property Meld, an innovative, all-in-one software specifically for maintenance management.
BENEFITS OF OUR MAINTENANCE POLICIES:
- Residents can submit maintenance requests online at any time through our Maintenance Portal hosted by Property Meld. New requests are automatically flagged for review. Residents can communicate with management and vendors, pick repair times, instantly schedule with the assigned vendor, provide photos and feedback, and more! Our dedicated Maintenance team reviews each work order and coordinates between the vendors, the Residents, and if necessary the owners to ensure each work request is completed to everyone’s satisfaction.
- We have an in-house maintenance company, Artifex Maintenance Services, that was created solely to benefit Innovative Realty’s clients. They specialize in dealing with rental properties and due to our close affiliation, Residents can expect faster turn around for maintenance issues.
- Residents are happy knowing we’re here whenever anything happens, as oftentimes management companies have a bad reputation for ignoring maintenance requests.
- Residents can reach a live person for all maintenance concerns (even emergencies!) by simply calling (888) 653-7861 any time of day or night. We are always just a phone call away!